Privacy Policy

This website is owned and operated by SCJ Training Ltd, a company registered in England and Wales under company number 09585398. Our registered address is Sycamore House Maltongate, Langtoft, Driffield, England, YO25 3TW. Our VAT number is 212761140.

If you have any questions about this policy or how we handle your data, please contact us at info@scjtraining.co.uk or call 01482 530107.

We may collect the following types of personal information:

Information you give us directly:

When you make an enquiry, book a course or contact us through our website, we may collect your name, email address, telephone number, business or company name, job title, and any other information you choose to provide.

Information collected automatically:

When you visit our website, certain information is collected automatically, including your IP address, browser type and version, operating system, the pages you visit and how long you spend on them, and the website you came from. This information is collected using cookies and analytics tools — see Section 8 for more details.

We use the information we collect to:

·  Respond to your enquiries and provide the training services you have requested

·  Process course bookings and manage your account with us

·  Send you information about courses, updates and offers where you have given us permission to do so

·  Improve our website and the experience we offer visitors

·  Comply with our legal and regulatory obligations

We will only use your information for the purposes set out above. We will not sell your data to third parties or use it for purposes you would not reasonably expect.

Under UK GDPR, we must have a lawful basis for processing your personal data. Depending on how we are using your information, we rely on one or more of the following:

·  Contract — to fulfil a course booking or respond to a service request

·  Legitimate interests — to respond to general enquiries and improve our website

·  Consent — to send you marketing emails or newsletters (you can withdraw consent at any time)

·  Legal obligation — where we are required to process data to comply with the law

We will only keep your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. For example, records relating to course bookings may be kept for up to six years for accounting and legal purposes. Enquiry data that does not lead to a booking will typically be deleted within twelve months.

If you have signed up to receive marketing communications, we will keep your details until you unsubscribe or ask us to remove them.

We do not sell or rent your personal data to third parties. We may share your information in the following limited circumstances:

·  With accreditation bodies (such as Lantra Awards, City & Guilds or Qualsafe Awards) where this is necessary to register you for a qualification or process your assessment results

·  With service providers who help us run our website and business, such as our website platform (Wix), email providers and analytics tools — these providers are only permitted to use your data as instructed by us

·  Where we are legally required to do so, for example in response to a court order or regulatory request

·  In the event that SCJ Training Ltd is sold or merged with another business, in which case your data may be transferred as part of that transaction

Some of our service providers (including Wix and Google Analytics) may store or process data outside the UK. Where this happens, we ensure appropriate safeguards are in place in line with UK GDPR requirements, such as adequacy decisions or standard contractual clauses.

Our website uses cookies — small text files placed on your device — to help the site function properly and to understand how it is used. We use the following types of cookies:

Cookie Name

wix_*

Essential cookies set by Wix to enable core website functionality including navigation and security

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_ga

Google Analytics — used to distinguish unique visitors and analyse how the site is used.

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_gat

Google Analytics — used to limit the rate of data collection on high-traffic pages.

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_gid

Google Analytics — used to distinguish users across sessions.

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You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit www.aboutcookies.org.

When you first visit our site, you will be asked to consent to non-essential cookies via our cookie banner.

Under UK GDPR, you have the following rights in relation to your personal data:

·  The right to access — you can request a copy of the personal data we hold about you

·  The right to rectification — you can ask us to correct inaccurate or incomplete data

·  The right to erasure — you can ask us to delete your data in certain circumstances

·  The right to restrict processing — you can ask us to limit how we use your data

·  The right to data portability — you can request your data in a structured, machine-readable format

·  The right to object — you can object to us processing your data for direct marketing purposes at any time

·  The right to withdraw consent — where we process your data based on consent, you can withdraw that consent at any time

To exercise any of these rights, please contact us at info@scjtraining.co.uk. We will respond within one month. There is no charge for making a request.

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.

We take the security of your personal data seriously and have appropriate technical and organisational measures in place to protect it against unauthorised access, loss or disclosure. These include password protection, encryption of sensitive data, and secure hosting through Wix's platform.

Please be aware that no method of transmitting data over the internet is completely secure. Whilst we do our best to protect your data, we cannot guarantee the security of information you transmit to us electronically.

Our website may contain links to other websites. This privacy policy applies only to our website. If you follow a link to another site, we encourage you to read their privacy policy before submitting any personal information. We are not responsible for the privacy practices of third-party websites.

We may update this privacy policy from time to time to reflect changes in our practices or the law. Any updates will be posted on this page with a revised 'last updated' date. We recommend checking this page periodically.

If you're unhappy with how we've handled your personal data, you can complain directly to us at info@scjtraining.co.uk or by writing to Sycamore House Maltongate, Langtoft, Driffield, England, YO25 3TW. We'll acknowledge your complaint within 30 days and let you know the outcome without undue delay.

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You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113, though they'll usually expect you to raise it with us first.

If you have any questions about this privacy policy or how we use your personal data, please get in touch:

Sycamore House Maltongate, Langtoft, Driffield, England, YO25 3TW

SCJ Training Ltd

Email: info@scjtraining.co.uk

Phone: 01482 530107